SMS/Text Marketing Terms & Conditions
SMS/Text Marketing Terms & Conditions
Effective Date: July 18, 2026
SMS Program Overview
By opting into SMS communications from Rocklands LLC ("Rocklands," "we," "our," or "us"), you agree to receive recurring text messages regarding:
- Order confirmations
- Shipping and delivery updates
- Customer service communications
- Product announcements
- Promotional offers
- Sales events
- Abandoned cart reminders
- Account notifications
- Other business-related communications
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary based on your interactions with Rocklands LLC, account activity, purchases, promotions, and communication preferences.
Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
Customers are solely responsible for any charges imposed by their wireless carrier.
Opting In
You may opt into SMS communications by:
- Providing your mobile number during checkout
- Submitting a website form
- Creating an account
- Signing up for marketing communications
- Otherwise providing consent to receive text messages
Opting Out
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you may receive a final confirmation message verifying your removal from the SMS program.
Help & Support
For assistance regarding SMS communications, reply:
HELP
You may also contact:
Rocklands LLC
Phone: 877-401-8703
Email: sales@rocklandsllc.com
Supported Carriers
SMS services may not be available on all carriers or mobile devices.
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Information collected through SMS communications is subject to our Privacy Policy.
We do not sell your personal information to third parties.
Customer information may be shared with trusted service providers solely for the purpose of delivering SMS communications, fulfilling orders, and operating our business.
User Responsibilities
You agree to:
- Provide an accurate mobile phone number.
- Notify us if your mobile number changes.
- Use SMS services only for lawful purposes.
You represent that you are the authorized subscriber or user of the mobile number provided.
Service Availability
Rocklands LLC does not guarantee uninterrupted or error-free SMS delivery.
Message delivery may be affected by:
- Carrier network outages
- Mobile device limitations
- Service interruptions
- Technical issues beyond our control
Limitation of Liability
To the fullest extent permitted by law, Rocklands LLC shall not be liable for any damages arising from delayed, failed, misdirected, or undelivered text messages.
Changes to These Terms
Rocklands LLC reserves the right to modify these SMS/Text Marketing Terms & Conditions at any time.
Changes become effective immediately upon posting to our website.
Continued participation in the SMS program constitutes acceptance of any revised terms.
Contact Information
If you have questions regarding these SMS/Text Marketing Terms & Conditions, please contact:
Rocklands LLC
Phone: 877-401-8703
Email: sales@rocklandsllc.com